You’ve done your homework, you know the benefits that a waste oil heater can bring to your business, and you’re thinking about investing in a FREE, EPA approved heat source. Now comes the tough question, “who can I trust to provide me with the best quality waste oil heating equipment and service I need?”
We would like to argue that the choice is simple. Because at Northstar we believe that our combination of local knowledge, experience, and commitment to service is unmatched in the region. We invite you to continue reading to learn more about us and why you should give us a call.
Three Reasons to Choose Northstar
We Are Local
With showrooms and service centers in Spokane and Pasco, Washington, Northstar Clean Concepts is a small locally owned and operated company that was established in 1979. We are intimately familiar with the region, it’s businesses and industries, and it’s climate. We are easily accessible, vested, and able to recycle more of our dollars back into the community.
We Are Experienced
We are the region’s waste oil heating experts. Northstar Clean Concepts has a team of product specialists with over 100 years of combined experience in the waste oil heating industry to help you select the right product for your unique application and facility.
We Value Service
Service is the foundation of our company. We service what we sell (plus some of the other brands too). To help our customers avoid costly downtime, our experienced technicians cover Central & Eastern Washington, Northern Idaho, and portions of Oregon. Our technicians can come to your site, or you may bring your equipment to one of our local service centers.
Plus, our service department is backed by the largest inventory of waste oil heater parts in the Northwest. Parts are also available to our customers for will call or next day parcel delivery.
Things We Consider Before You Purchase
There are a couple of sayings we use often at Northstar, ‘You don’t know what you don’t know…” and “Experience Northstar Experience”.
Over the last 45 years, Northstar has sold and installed hundreds of waste oil heaters throughout the Inland Northwest. We are frequently called on for recommendations.
In order to make the correct recommendation, our product specialists, like a good doctor, will ask questions to help you decide if a waste oil heater is a good fit for your application. One of the goals of our questions is to identify the building, installation or fuel variables you never thought could negatively affect a waste oil heater’s performance and operational reliability.
What is the cubic footage of the area heated? How well is the building insulated? What is the average coldest outside temperature? Are commonly advertised questions.
But to assure long-term satisfaction, proper heater performance and low cost of ownership, there are additional site-specific variables that should be considerd: How much oil do you produce annually? What is the elevation of your location? What is the size and location of the oil storage tank? Where will the furnace be located? Where will the chimney be located? What is the chimney design? What type of roof do you have? Is there an attic? Are there exhaust fans in the building? Etc…
To assure your satisfaction, it is only after your site-specific variables are addressed that we can make an accurate recommendation. After all, a prescription without diagnosis is malpractice, isn’t it?
Northstar Supports Your Investment
Now that the ideal waste-oil heater has been identified, and you’re about to reap it’s benefits, who is going to install it? And how do you make sure that it is properly maintained throughout its lifespan?
Northstar Clean Concepts is here to support your investment, and has you covered with a few options.
Turn Key Installation
In addition to installing your furnace and chimney, Turn Key Installation by Northstar Clean Concepts includes:
- Furnace start-up
- Burner calibration
- Fuel pump calibration
- Draft calibration
- 134 Point Waste Oil Heater Inspection & Start-Up Check List
- Operational and preventative maintenance training
- 1-year On-site Labor Warranty.
Start-Up Service & Travel Warranty
If you’re installing your own waste oil heater, every Clean Energy Waste oil heater includes a detailed Owner’s manual with installation, operation, and maintenance instructions. Plus, to help you avoid installation mistakes and contribute to your long-term satisfaction, Northstar Clean Concepts will also share with you some of our best installation practices. We’ll also provide you with FREE copies of the Waste-Oil Furnace Pre-Start Up Check List and the 134 Point Waste Oil Furnace Inspection and Start-Up Form used by our installation technicians.
For the most comprehensive review of your installation, we also provide an optional Start Up & Travel Warranty. Aside from completing the actual installation, this optional warranty includes all the same perks as our Turn Key Installation package listed above. We will come calibrate your furnace, test fire it, and also provide you with our 1-year On-Site Labor Warranty.
Repair & Maintenance Services
Show Your Waste Oil Heater Some Love. Now that you have an operational waste oil heater that will save you thousands of dollars, it is not enough to set it and forget it. While a Clean Energy Waste Oil Heater is exceptionally easy to maintain, it’s important to complete regular maintenance to ensure the best heating performance and cost-effectiveness.
With a Clean Energy Waste Oil Heater, you can expect to clean the oil canister filter screen and the pump head screen once per year. It is also good practice to replace the burner nozzle annually as well. Depending on your fuel quality, plan to clean the ash from the heat exchanger every 1,200 hours and clean the nozzle adapter heat block after 2,000 to 3,000 hours.
To help save you time and make your waste oil heater maintenance a breeze, the service department at Northstar Clean Concepts offers on-site waste oil heater service and scheduled maintenance plans.
As an alternative to on-site service, if you prefer to clean out your own heat exchanger, you are welcome to UPS or drop off your burner at one of our service centers. Our in-house techs will service the burner, and test fire it on our test cabinet before scheduling pick up or return by UPS.
If you prefer to perform your own maintenance, our parts specialists are available to help you identify the parts you need and place them on will call for pick up or ship them to you.
Tap our Experience.
For more info on what sets Northstar Clean Concepts apart from other Waste Oil Heater dealers and what money saving features set a Clean Energy Waste Oil Heaters apart from other manufacturers give us a call.